WELLS FARGO ONLINE ACCESS SUSPENDED HOW TO
WELLS FARGO ONLINE ACCESS SUSPENDED UPDATE
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A loan modification where certain terms of your loan are changed - such as the interest rate or the time allowed for repayment - to make payments more manageable.

This would increase your regular mortgage payments for a while, but would bring the mortgage up to date.

A repayment plan where the amount due from the missed payments is divided into manageable amounts and spread out over time.

Return to Answers to frequently asked Mortgage and Home Equity Questions.Ĭustomers who are active on payment suspension as of and are still experiencing a COVID-19 hardship may be eligible to receive up to 18 months of payment suspension and may be eligible to defer up to 18 months of missed payments, providing that they don’t exceed 18 total months of delinquency.Ĭustomers who enter payment suspension after, may be eligible to receive up to 12 months of payment suspension and may be able to defer up to 12 months of missed payments.Īdditional programs exist for customers who cannot qualify to defer their payments, including:

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You can find out if your loan investor is Fannie Mae or Freddie Mac by visiting these sites or calling us at 1-87. The communications you receive from us include loan details and who the investor/insurer is on your loan, as well as available repayment programs.

WELLS FARGO ONLINE ACCESS SUSPENDED HOW TO

How to determine who the investor/insurer is for your loan

WELLS FARGO ONLINE ACCESS SUSPENDED UPDATE

You can update your contact information by calling us or you can sign on to Wells Fargo Online ® and access Update Contact Information to review your email addresses, phone numbers, and mailing addresses.Īdditionally, programs are available for customers with Wells Fargo or other investors not noted above. One way to keep up with those changes is to make sure your phone number and email are up to date with us. The agencies investing or insuring in these loans are the Federal Housing Administration (FHA), Veterans Affairs (VA), Fannie Mae (FNMA), Freddie Mac (FHLMC), and U.S. For home equity accounts, you will need to call us to resume making payments or to request additional assistance.ĭescribed below are the basic programs for federally backed loans. When you are ready to resume making payments or need to extend relief (if eligible), you need to request this assistance for each account separately. We can help discuss programs that consider your financial situation, including your loan status, type of loan, and whether your payments were current when the COVID-19 emergency was declared in March, 2020. Reduces the number of suspended payments that you’ll need to repay.We’ll continue to pay them, but this could increase your future monthly payments. If you miss payments, your escrow account may not have enough to cover your tax and insurance bills. Reduces the chance that your escrow account, if you have one, will have a shortage.Provides you with the opportunity to apply for new credit or to refinance.And while we know you want to get back on your feet as quickly as possible, we realize you may not yet be able to repay your suspended mortgage payments in a lump sum or as part of a repayment plan that increases your monthly payments for a period of time.ĭeciding to resume making payments, if you can, is a good choice because it: We understand that COVID-19 continues to cause unpredictable hardships. Contact us as 1-80 to learn about next steps.

We need to hear from you to discuss options to resolve missed payments. If you have received information from us, please read it. Get help understanding what happens after mortgage payment suspensionĪs payment suspensions are coming to an end, we have started communicating with those customers.

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